Frequently Asked Questions - All FAQs
September - October: 09: 00-21: 00
At SantoWines Oenotourism Center we offer guided tour of the winery, wine tasting at the Wine bar, shopping at the deli shop where you can find our food products Santo Taste and wines. You can also enjoy our wines paired with dishes made from local products at ASPA BALCONY our Food and Wine bar. Aspa Balcony operates only in summer season, contact us about availability at firstname.lastname@example.org and tel:+30 2286022596 ext.100
There are two different ways to get to our winery if you do not have your own transportation. You can either come by a taxi or by the local bus using the line from Fira to Perissa or Fira to Akrotiri. The bus stop is located at the entrance of the winery, Bus-stop “Pyrgos village crossroad”
We are located in Pyrgos village , Santorini island , Postal Code 84701.
The winery is located at the entrance of Pyrgos village, on the crossroad, on the west side.
It is not necessary to book your visit, but for your own convenience during the summer months when our venue is very busy, we recommend to make your reservation by either contacting our Info Desk (Tel:+30 22860 28058 Email: email@example.com).
To make your reservation we will ask for your name, phone number, number of people, time, hotel name and e-mail.
The price for the guided tour with personal guide is 7, 00 € per person.
The wine tasting packages we offer are:
The “6 wine flight”
The wine flights are accompanied by a platter of Greek cheese, Santorini fava , olives, burley rusks and the delicious Santorini tomato paste with virgin olive oil , Santorini capers and herbs.
n SantoWines Shop you can find traditional Santorini food products, the complete selection of our wines and souvenirs.
We ship to Europe and USA via UPS courrier.
Payment can be made done by PayPal, credit card or bank transfer. The shipments within Greece are made via Geniki Taxydromiki courier company and abroad via UPS.
If you received broken bottles, we accept to resend you the products as long as you notify us within 7 days after the date of delivery. Please use the email address firstname.lastname@example.org in order to notify us and attach a photo of the broken bottles in the original packaging.
If you have received products in bad condition, we accept to replace them as long as you notify us within 7 days after the date of delivery. Please use the email address email@example.com in order to notify us and let us know in what way you believe a product is in bad condition.
Refund or product replacement is available.
Within Greece, the orders are delivered after 2-3 working days. For the shipments abroad the delivery time varies from 5 to 10 working days, depending on the final destination.
All products are shipped by the following ways:
The shipping cost depends on the size of your order and the place of the final destination.